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At mposprt, your account data stays yours. This policy explains what we collect when you register, log in, or make a transaction using OVO, ShopeePay, or Bank Transfer — and how we keep that information secure. Access and eligibility depend on local law and apply only where permitted in your region.
We collect information you provide when opening an account — your name, contact details, and the payment method you link, whether that is OVO, ShopeePay, or Bank Transfer. When you access the lobby, our systems log device type, session timestamps, and the pages you visit so we can keep your account working correctly across sessions. We do not sell your personal data to third parties. Information shared with payment processors is limited to what they need to complete your transaction — nothing beyond that. Cookies and similar tools help us remember your login state and your last position in the lobby, so you do not have to start over each time. You can manage cookie preferences through your browser settings. Data we hold is kept only as long as your account is active or as required under applicable law in Indonesia. When you close your account, we follow a defined retention schedule before removing records. If a data breach affects your account, we will notify you through the contact details on file. This policy applies to activity on mposprt and does not extend to third-party sites linked from our pages.
OVO transaction records are shared only with OVO's processing network to complete your deposit or withdrawal. We do not retain your full OVO wallet credentials.
ShopeePay payment data is passed to ShopeePay's systems for verification. Once confirmed, only the transaction reference is stored on your account.
Bank Transfer details — account name and reference number — are recorded against your transaction history, visible in your account dashboard after login.
This policy covers data processed through your mposprt account: registration, login sessions, payment activity, and support interactions. It does not cover data handled independently by OVO, ShopeePay, or your bank — each of those services runs under its own privacy terms. If you reach mposprt through a third-party link or partner page, this policy begins at the point you interact with our platform.
All data collected during account registration, login, and session activity on mposprt falls within this policy. This includes device type, login timestamps, and account-level preferences.
Payment data processed through OVO, ShopeePay, or Bank Transfer is subject to this policy only to the extent mposprt handles it. The payment provider's own terms govern their side of the transaction.
How you interact with the lobby — which game categories you open, how long you stay on a page — is recorded to improve navigation. This data is anonymised and not tied to your wallet.
Links to external sites, payment apps, or service partners are outside this policy's scope. Once you leave mposprt, the privacy terms of the destination apply.
You have the right to review the personal data we hold on your account, request corrections if anything is inaccurate, and ask us to delete your data when you close your account. These rights apply where local law in Indonesia permits them. To review your stored details, log in and open the account settings page — your registered contact information and linked payment method are shown there. If something needs correcting, update it directly in settings or contact our support team with the specific change. For a full data export or a deletion request, reach our support team through the contact methods listed on the support section of this page. We aim to respond to data requests within the timeframe required by applicable regulations. If your request involves payment records tied to OVO, ShopeePay, or Bank Transfer, we will coordinate with the relevant processor where needed.
Log in to your account and open Settings to see the data we hold — contact details, linked payment method, and session history are all visible there.
Update your name, email, or contact number directly in Settings. For changes to payment details, follow the wallet-update steps shown in your account dashboard.
If something in this policy is unclear or you believe your data was handled incorrectly, send us a message through the support channel. Include your account ID for faster handling.
To request deletion of your account data, contact support and confirm your registered email. We will follow the retention and removal schedule required under applicable local law.
For any question about how we handle your data — from OVO transaction records to account session history — our support team is the right place to start. Have your account ID ready so we can locate your records quickly.
Open the chat icon in your account dashboard to reach our team directly. Available for account and privacy questions on mposprt.
Send your data or privacy question to our support address listed in the Help section of your account. Include your registered email and account ID.
The Help section inside your account covers common privacy questions — how to update your contact details, manage cookies, and request a data export.
Account security at mposprt is handled through encrypted connections on every page, so data moving between your device and our servers — whether you are on mobile or desktop — is protected in transit. Session tokens expire after inactivity, reducing the risk from shared or unattended devices. For payment data tied to OVO, ShopeePay, or Bank Transfer, only the transaction reference and confirmation status are retained on your account; full wallet credentials stay with the payment processor. Cookie data is reviewed when you change your browser settings and is not shared for advertising purposes. If you need to request a change to your retained data or ask about our retention schedule, the contact paths in the support section are the right route.
We collect only what is needed to run your account and process your transactions. Data is not shared with advertisers or unrelated third parties.
Cookies keep your login session active and remember your lobby position. You can review and adjust cookie settings through your browser at any time.
Session tokens expire after a period of inactivity. If you log in from a new device, your account will prompt verification through your registered contact details.
Account data is kept while your account is active. Once you request closure, we follow a defined removal schedule in line with applicable law in Indonesia.
Common questions about how mposprt handles your account data, payment records, and privacy rights.
We collect your name, contact details, and the payment method you choose — OVO, ShopeePay, or Bank Transfer. We also log your device type and session timestamps to keep your account running correctly. We do not collect more than what your account activity requires.
Payment data is passed to the relevant payment processor only to complete your transaction. We share the minimum required — typically a transaction reference — and do not retain your full wallet credentials or pass them to any other party.
Log in and open your account settings page. Your registered contact information, linked payment method, and transaction history are shown there. For a full data export, contact our support team with your account ID and registered email.
Yes. Contact our support team through the chat or email options listed on this page and confirm your registered email. We follow a defined retention and removal schedule in line with applicable law in Indonesia before permanently removing records.
We use session cookies to keep you logged in and to remember your position in the lobby between visits. You can review or remove these through your browser settings at any time. Turning off cookies may affect how your account session behaves.
Reach our support team through live chat in your account dashboard or through the email address in the Help section. Include your account ID and a description of the concern. We will review the matter and respond within the timeframe required under applicable local regulations.