Skip to content
mposprt Slots / Sports
KETENTUAN LEGAL

mposprt Legal: Hak Akun dan Kebijakan Anda

This page sets out the legal terms that govern your use of mposprt, including how your account data is handled, what rights you hold, and how to reach us when you have a question. Access to our platform depends on local law and is available where local law permits.

  • Kebijakan Privasi Akun
  • Syarat Penggunaan
  • Hak Data Pengguna
  • Kontak Legal
POSISI KEBIJAKAN

Bagaimana Kebijakan Ini Berlaku di Indonesia

Your use of mposprt is subject to these terms from the moment you open an account. We collect only the information needed to run your account — login credentials, transaction records linked to OVO, ShopeePay, or Bank Transfer, and session data used to keep your wallet and history accurate. We do not sell or share your personal data with third parties for marketing purposes. Data retention follows what is required to support your account activity and respond to any disputes you raise. Where local law in Indonesia sets a different or higher standard, we apply that standard. If you access the platform from a region where online gaming is restricted, availability depends on local law and the eligible regions we serve. For any question about how your data is stored or processed, the contact route is through our support team — details are in the support section below. We keep this policy current and post any material changes to the policy page you are reading now; checking back here after a significant account event is the simplest way to stay informed. Payments processed via OVO, ShopeePay, and Bank Transfer are recorded in your account dashboard and are covered by the transaction-record rights described in this policy.

  • OVO

    Transaksi via OVO tercatat di dasbor akun kamu. Riwayat pembayaran tersedia setelah login dan bisa kamu gunakan sebagai referensi jika ada pertanyaan terkait kebijakan.

  • ShopeePay

    Pembayaran via ShopeePay masuk ke catatan akun secara otomatis. Kalau ada ketidaksesuaian, hubungi tim kami dengan menyertakan referensi transaksi yang terlihat di akun kamu.

  • Bank Transfer

    Transfer bank dicatat dengan nomor referensi unik di akun kamu. Catatan ini berlaku sebagai bukti transaksi dalam setiap pertanyaan atau klaim yang kamu ajukan ke tim kami.

RUANG LINGKUP KEBIJAKAN

Apa yang Dicakup dan Tidak Dicakup Kebijakan Ini

Understanding what falls inside and outside this policy helps you know where to direct a question. Four areas are outlined below — each one covers a distinct part of your relationship with mposprt.

  • Akses Akun

    Kebijakan ini mencakup pembuatan akun, login, pengaturan keamanan, dan riwayat sesi. Langkah verifikasi yang diperlukan ditampilkan langsung di halaman akun kamu saat kamu mengaksesnya.

  • Transaksi

    Catatan deposit dan penarikan via OVO, ShopeePay, dan Bank Transfer termasuk dalam lingkup kebijakan ini. Detail limit dan konfirmasi ditampilkan di halaman transaksi akun kamu, bukan di sini.

  • Konten Situs

    Permainan dari studio seperti Pragmatic Play, PG Soft, dan Habanero tersedia di lobi kami. Mekanik dan aturan tiap permainan diatur oleh studio masing-masing, bukan oleh kebijakan ini.

  • Layanan Pihak Ketiga

    Kebijakan ini tidak mencakup layanan eksternal — termasuk jaringan pembayaran, penyedia konten game, atau platform perangkat yang kamu gunakan untuk mengakses mposprt.

HAK PENGGUNA KAMU

Tinjau, Perbaiki, dan Ajukan Pertanyaan Akun

You have practical options for managing how your information is held and used. Reviewing your account records is straightforward — log in and open the account dashboard, where your transaction history, session log, and registered details are all visible in one place. If any detail looks wrong, the account settings section lets you update contact information and wallet details directly. For corrections that go beyond what the settings page covers — such as a data query you cannot resolve yourself — our support team handles those requests and will confirm receipt within the timeframe shown in our support section. Raising a question about how your data is used does not affect your account standing. We treat every request as a legitimate exercise of the rights available to you under applicable local law.

  • Tinjau Catatan

    Buka dasbor akun setelah login untuk melihat riwayat transaksi, sesi, dan detail yang terdaftar. Semua catatan ini tersedia kapan saja selama akun kamu aktif.

  • Koreksi Data

    Perbarui alamat email, nomor kontak, atau detail dompet langsung di halaman pengaturan akun. Perubahan berlaku segera dan tercatat di sistem kami.

  • Ajukan Pertanyaan

    Jika ada pertanyaan tentang data kamu yang tidak bisa diselesaikan lewat pengaturan akun, hubungi tim dukungan kami. Sertakan nomor akun dan deskripsi singkat agar permintaan kamu diproses lebih cepat.

  • Minta Penghapusan

    Permintaan penghapusan data diajukan melalui tim dukungan kami. Kami akan meninjau permintaan tersebut sesuai kewajiban hukum yang berlaku di wilayah kamu.

JALUR KONTAK LEGAL

Hubungi Kami untuk Pertanyaan Kebijakan

For any question related to this policy — data access, account corrections, or a formal request — reach us through one of the routes below. Responses go to the contact detail registered on your account.

  • Live Chat

    Buka halaman akun kamu dan pilih ikon obrolan. Tim dukungan kami siap membantu pertanyaan terkait kebijakan dan akun.

  • Email Dukungan

    Kirim pertanyaan detail ke alamat email dukungan yang tertera di halaman kontak kami. Sertakan nomor akun dan jenis permintaan agar prosesnya lebih cepat.

  • Formulir Akun

    Untuk permintaan formal — termasuk koreksi data atau penghapusan — gunakan formulir yang tersedia di bagian bantuan di dasbor akun kamu setelah login.

KEAMANAN DAN RETENSI DATA

Cara Kami Mengelola Data dan Keamanan Akun

Keeping your information secure is built into how we run the platform. Here is what that looks like in practice across four areas you can check directly.

  • Keamanan Akun

    Akun kamu dilindungi dengan enkripsi standar industri. Setiap sesi login dicatat dan terlihat di riwayat sesi kamu — jika ada aktivitas yang tidak kamu kenali, hubungi dukungan segera.

  • Cookie dan Sesi

    Kami menggunakan cookie untuk menjaga sesi kamu tetap aktif dan menyimpan preferensi tampilan lobi. Pengaturan cookie bisa dikelola melalui pengaturan peramban perangkat kamu.

  • Retensi Data

    Catatan akun disimpan selama akun aktif dan untuk jangka waktu yang diwajibkan oleh hukum lokal setelah penutupan. Detail lengkapnya tersedia di halaman kebijakan privasi kami.

  • Perubahan Kebijakan

    Perubahan material pada kebijakan ini akan ditampilkan di halaman ini. Status terkini selalu bisa kamu lihat di sini — tidak perlu menunggu notifikasi untuk memeriksa pembaruan terbaru.

PERTANYAAN UMUM LEGAL

Pertanyaan yang Sering Diajukan tentang Kebijakan Ini

These are the questions we get most often about how this policy works in practice.

Does this policy apply to my OVO and ShopeePay transactions?

Yes. All payment transactions processed through OVO, ShopeePay, and Bank Transfer are recorded under your account and fall within the scope of this policy. Your transaction history is visible in the account dashboard after login.

How do I correct a detail on my account that looks wrong?

Log in and open account settings — most contact and wallet details can be updated directly from there. For corrections the settings page does not cover, contact our support team with your account number and a brief description of what needs to be changed.

Can I request a copy of the data held on my account?

Yes. Submit a data access request through the support form in your account dashboard or via our support email. We will confirm receipt and respond within the timeframe required by applicable local law in Indonesia.

Who can I contact for a formal legal or data query?

Send a written request through the support form in your account dashboard or to the email address listed on our contact page. Include your account number and the nature of the request so we can route it to the right team.

What happens to my data if I close my account?

Account data is retained for the period required by local law after closure. You can request details about the specific retention period and what data is held by submitting a request through our support team.

Does mposprt share my data with game studios like Pragmatic Play or PG Soft?

Game studios such as Pragmatic Play and PG Soft supply game content to our lobby. They do not receive your personal account data, payment records, or session history. Data sharing is limited to what is necessary to run your account and comply with applicable law.